Terms of Service

Effective date: April 5, 2026

These Terms of Service govern your use of the Childcare Training College Learning Portal. By accessing or using the platform, you agree to these Terms.

1. Eligibility and Account Registration

  • You must provide accurate information during registration and keep your account details current.
  • You are responsible for maintaining account confidentiality and all activity under your login.
  • We may suspend or terminate accounts with false, misleading, or unauthorized information.

2. Acceptable Use

You agree not to misuse the platform. Prohibited behavior includes:

  • Attempting unauthorized access to systems, data, or accounts.
  • Uploading malicious code, harmful files, or abusive content.
  • Infringing intellectual property rights.
  • Impersonation, fraud, harassment, or disruptive activity.
  • Scraping, reverse engineering, or automated extraction not expressly permitted.

3. Course Enrollment, Payments, and Refunds

  • Course fees, invoice terms, and payment plans are shown at enrollment and may vary by course.
  • You are responsible for paying all applicable fees by the due date.
  • Payment proof submissions may be reviewed before access is confirmed.
  • Refund eligibility, where applicable, is governed by institutional policy communicated during enrollment.

4. Learning Records and Certificates

  • Progress, quiz attempts, and completion status are tracked by the platform.
  • Certificates are issued based on completion and policy requirements.
  • We reserve the right to withhold or revoke certificates for academic misconduct or policy violations.

5. Intellectual Property

Platform software, branding, course content, and materials are owned by Childcare Training College or licensed providers, and are protected by applicable intellectual property laws.

Unless expressly authorized, you may not copy, resell, redistribute, or create derivative works from platform content.

6. Privacy

Your use of this platform is also governed by our Privacy Policy, which explains how personal information is processed.

7. Service Availability and Changes

  • We may update, modify, or discontinue features at any time to improve security, reliability, or functionality.
  • Temporary interruptions may occur due to maintenance, upgrades, or events beyond our control.

8. Disclaimer of Warranties

The platform is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted, error-free, or fully secure operation at all times.

9. Limitation of Liability

To the maximum extent permitted by law, Childcare Training College is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

10. Indemnification

You agree to indemnify and hold harmless Childcare Training College, its officers, staff, and partners from claims resulting from your breach of these Terms or misuse of the platform.

11. Termination

We may suspend or terminate access if you violate these Terms, applicable laws, or institutional policies. You may stop using the platform at any time, subject to financial and academic record obligations.

12. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where Childcare Training College operates, unless otherwise required by mandatory law.

13. Contact

Questions about these Terms may be sent to support@childcaretrainingcollege.com.